Privacy Policy

Connectt, LLC. Last updated October 5, 2026

At Connectt (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at connectt.io and use our services. By using our site, you consent to the practices described below.

1. Information We Collect

Information you provide directly:

• Name, work email address, and company name submitted through our contact forms
• Your work email when you request a case study or an estimate, and your answers and email when you take one of our assessments
• Messages, project descriptions, or other details you share when requesting services
• Communication records when you email us at hello@connectt.io

Information collected automatically (not for visitors in the EU, EEA, UK, or Switzerland; see Section 5):

• IP address, which we delete after 90 days, and approximate location (country, region, and city) provided by our hosting provider
• Browser and device type
• Pages visited, time spent on each page, how far you scroll, the site or link that referred you, and clicks on email and booking links
• A first-party cookie that recognizes your browser on return visits (see Section 5)

Company identification:

• For visitors in the United States, we may use a company identification service (Snitcher) to match the network address of a visit to a business and its public company information, such as company name, website, industry, size, and location
• We identify companies only. We do not use website visits to identify individual people

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and send what you asked for
• Understand which pages and sources bring visitors, and improve our site and services
• Decide which businesses to contact, and when, through our normal business outreach. We never mention or reveal a website visit in any message
• Manage client relationships through our CRM (GoHighLevel)
• Generate reports, proposals, and meeting preparation materials
• Comply with legal obligations and enforce our terms

We do not sell your personal information to third parties. We may share information with service providers who assist us in operating our business, all of whom are contractually obligated to protect your data.

3. AI-Powered Processing

Connectt uses artificial intelligence tools and AI-powered systems as part of our service delivery. This includes AI-assisted research, content drafting, meeting preparation, and workflow automation. Information you provide or that is collected about your business may be processed by AI systems including but not limited to Anthropic (Claude), OpenAI (ChatGPT), and custom-built AI systems.

All AI-generated outputs are reviewed by a human team member before being used in any client-facing communication. We do not use your data to train third-party AI models.

4. Third-Party Services

We use the following categories of third-party services that may collect or process your data:

• CRM & Automation: GoHighLevel, Zapier, Make
• Website hosting and analytics: Vercel (hosting), Supabase (storage for our own first-party analytics), Google Search Console
• Forms: Web3Forms (delivers form submissions to our inbox)
• Company identification: Snitcher (United States visitors only)
• AI Services: Anthropic (Claude), OpenAI, Airtable, Supabase
• Communication: Telegram, email service providers
• Scheduling & Collaboration: Calendly, Loom, Canva, Slack

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

5. Cookies & Tracking Technologies

Our website uses:

• Your cookie choice: stored in your browser so we don't ask again
• First-party analytics: a cookie set by connectt.io that recognizes your browser for up to 12 months, so we can see which pages are read and how visits return. This data is used only by Connectt
• Company identification: for visitors in the United States, the Snitcher service described in Section 1

We do not use advertising or retargeting pixels.

Your choices: Clicking Decline on our cookie banner stops this tracking and deletes the visit data stored for your browser. We honor Global Privacy Control signals sent by your browser. Visitors in the EU, EEA, UK, and Switzerland are not tracked or identified. If you accepted earlier and changed your mind, email hello@connectt.io or turn on Global Privacy Control in your browser.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship, or as required by law. IP addresses collected from website visits are deleted after 90 days. Contact form submissions and CRM records are retained for up to 3 years after the last interaction. You may request deletion at any time (see Section 8).

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS), access controls, and regular security reviews of our tools and platforms. However, no method of electronic transmission or storage is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of the sale or sharing of personal information (California residents under CCPA)
• Lodge a complaint with a supervisory authority (EU/UK residents under GDPR)

To exercise any of these rights, contact us at hello@connectt.io. We will respond within 30 days.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Connectt, LLC
Email: hello@connectt.io
Website: connectt.io